This policy is short because Airsnap collects very little. Please read it — it takes two minutes.
"Airsnap never sees your voucher PINs."
Not the numbers, not the serial, not a photo of the slip. Those stay on your phone and are never sent anywhere.
If you choose to help us, Airsnap sends a small amount of anonymous information about how well it read the slip — never what was on it.
You can say no. The app works exactly the same either way.
What stays on your phone, always
These never leave your device, whatever you choose:
- Your voucher PIN, and every digit of it
- The serial number, reference number and barcode on the slip
- The text Airsnap read from the slip
- Photos — the camera image is used to read the slip and is then discarded. It is never saved and never uploaded
- Your phone number, contacts, SIM details and location
- Your scan history, which is stored only on your phone
Airsnap has no accounts and no login. We never ask who you are.
What we send, only if you agree
When you first scan a voucher successfully, Airsnap asks whether it may send what it learned. If you say yes, it sends:
- Which voucher brand it recognised (for example "OTT Voucher")
- Which brand of till printed the slip (for example "Flash" or "Kazang"), and the voucher words printed on it. This is the brand of the machine, not which shop you were in — Airsnap has no idea where you are
- How many digits the PIN had — never the digits themselves
- How confident it was, and whether the reading was verified
- Whether you corrected it, and which digits it confused (for example, reading a 6 as an 8)
- The lighting, camera angle and which reading engine was used
- Whether the scan succeeded or failed, and why
- The app version
- A random number created on your phone at the moment you agree to this. It is not your name, your number, or anything about you. It exists so we can tell whether people come back after a scan goes wrong. If you say no, it is never created at all. You can clear it any time by clearing the app's data
That is the whole list. There is nothing on it that could identify you, and nothing that could be used to spend your voucher.
You may also choose to tell us your area (for example, which township or town). This is optional, you type it yourself, and Airsnap never asks for location permission or reads your GPS. It helps us learn which vouchers people use where, so the app reads them better.
Why we collect it
One reason: so Airsnap reads slips better.
Every shop's machine prints slips differently, and every phone camera sees them differently. When a scan fails, that failure teaches Airsnap something — but only if we can see it. This information is what turns one person's bad scan into a fix for everyone.
Where it goes, and for how long
Data is stored in South Africa, on Google Cloud servers in Johannesburg, and sent over an encrypted connection.
We keep it for 24 months, then delete it. Anonymous statistics worked out from it — such as "this voucher brand is often misread in low light" — may be kept longer, because by then they are no longer about any particular scan.
Your choices
- Say no. The question is asked once, after your first successful scan, and the answer is no by default. Airsnap works identically if you decline.
- Change your mind. Open 🧠 Voucher Intelligence → Help improve Airsnap. Turn it off any time and nothing further is sent.
- Ask us to delete it. That same screen shows your random ID. Email it to founder@smartsktake.com and we will delete everything linked to it. We do this within 30 days.
Permissions Airsnap asks for
Camera — to read the voucher slip. It is the only permission Airsnap ever asks you for, and the image never leaves your phone.
Like every app, Airsnap also declares a few permissions Android grants automatically, without asking you: access to the internet, and the ability to tell whether you are online. The internet permission is what sends the anonymous information described above, if you agreed to it. Nothing else uses it.
Airsnap does not ask for location, contacts, storage, phone or SMS permissions, and it does not use an advertising ID.
Children
Airsnap is not aimed at children under 13 and we do not knowingly collect anything from them.
Changes
If we ever change what Airsnap collects, we will update this page and ask you again in the app. We will not start collecting something new on the strength of a policy you agreed to before it existed.
Contact
SmartSktake Technologies (Pty) Ltd
D1005 Ulangakazi Road, Durban 4359, South Africa
founder@smartsktake.com